Returns & Exchanges
We want you to be completely thrilled with your purchase. If you are not satisfied, you may return any unworn, unwashed, or defective merchandise within 60 days of receipt for a full refund or exchange.
How to Initiate a Return or Exchange:
You can easily initiate your return or exchange online through our website. This process will provide you with a pre-paid return label to make sending your items back simple.
Important Return Information:
- Returns must be initiated within 60 days of receiving your order.
- Items must be unworn, unwashed, and have original tags attached.
- For your protection, we recommend using a trackable shipping method. We are not responsible for items lost in transit.
- Final sale items, gift cards, and packaging are not eligible for return or exchange.
- The original shipping fees are non-refundable.
Return Methods:
- Pre-Paid Label Returns: Using the label provided through our online portal is the easiest method. Return shipping fees will be deducted from your refund.
- Self-Ship Returns: You may also return items using your own preferred shipping carrier. Please remember to use a trackable service and return to the address provided in your return instructions. We will process your refund once the items are received at our facility.
Exchanges:
We are happy to offer exchanges for size or color, subject to availability. Please initiate an exchange through our online returns portal to check real-time stock.
Refund Details:
- Your refund will be issued to the original form of payment once we have received and processed your return.
- Please allow time for your financial institution to process the refund after it has been issued by us.
- If you used a promotional discount, the refund value will reflect the discounted price paid.
- For returns without the pre-paid label, the original shipping cost is non-refundable and a return shipping fee may be deducted.
Return Exception:
We do not accept returns of final sale items. Please review your order carefully before purchasing these items.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
International Returns:
International orders are subject to different policies. For detailed instructions, please reach out to our customer service team.
Need More Help?
If you have any questions about our return policy or need assistance with your return, our customer service team is happy to help.